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We welcome feedback from all of our customers as it enables us to improve our service to you. If you are happy for your feedback to be shown on this page then please let us know. We will not show it without your permission.
Here are a few typical examples of the feedback we've received from customers who've bought some of our adult ladies and men's sexy fancy dress, Halloween and Christmas costumes, outfits and wigs. Also our sexy dresses, lingerie, clubwear, and bridal wear, swimwear & beachwear, gloves, fairy wings, pirate hats, stockings, shoes and kinky boots.
Was totally thrilled with my costume when it came through.. thank you guys so much!!! the customer service, the quality of the outfit and the speedy delivery were all amazing.. I'll definitely be using your site again and bringing all my mates along too! :)
Hayley, Watford, 4th April 2008
Just a short note to thank you very much for my order. I received it safely on Saturday morning. That was superb service from you. Fantastic!! I shall certainly order from you again in the future. Again - thank you very much!!!
Anna, Carmarthenshire, 22nd March 2008
Hello again... I want to thank you for all the effort you made. I got my costume, and it going to be my best Porim I have ever had! [= YOU ARE THE BEST!!!!
Dana, Isreal, 16th March 2008
Once again you have come to my rescue, the costume has arrived save and sound, just 24 hrs after me placing the order. Again speedy and HELPFUL service. Now I can go to my hubbies 40th birthday party looking FANTASTIC. Once again a big THANKYOU and many thanks, hope to deal with you again soon.
Tricia, Barnoldswick, Lancashire, 28th February 2008
Thank you for being so prompt with your order, unfortunately the outfit does not fit... so I would have to ask if you could refund my money. I would like to say I was very impressed with the service and would definitely be recommending you to my friends and family.
Janice, Dundee, 28th February 2008
Please do use my comments and please add that this is one of the best priced sites I've seen and that you are now my first choice for fancy dress! I will highly recommend you to all of my friends. Many thanks till my next order.
Becci, Portsmouth, 16th Jan 2008
I would like to say a big thank you for the fancy dress its perfect size and arrived very promptly i will recommend your website to all my friends! Thanks a lot!
Alejandra, Milton Keynes, 11th January 2008
Thank you so much for the swift delivery of my order. I only ordered yesterday and the goods are here today ... fantastic. Brilliant service.... Thank you so much.
Tracie, Towcester, 8th January 2008
I just wanted to write a quick note to say THANK YOU for getting these great leg warmers to me so quickly, cheaply and efficiently!! I've been trying to find some online for ages - now I finally have them. I will definitely be using your site again. Much appreciated,
Lucy, Cambridge, 8th January 2008
Thank you for your prompt responses and efficiency, especially at this busy time of the year. I look forward to my next order from you.
Rebecca, Bognor Regis, 7th January 2008
Thanks very much. I placed my order Friday afternoon and received the goods in the post on Saturday morning. That's brilliant service.
Dave, Ipswich, 6th January 2008
I would like to say thank you very much for all your help and patience, if you have a manager I could contact to say thank you to I would like their contact details, as I have rarely come across someone so helpful!
Becci, Portsmouth, 10th December 2007
I'd just like to say thank you for my costume!! It was great fun to dress up and that the dress fitted perfectly, its good to see that you make dress for the average (slightly larger) person. So I'd like to take this opportunity to say have a great Christmas and a successful new year!!
Lesley, Horsham in Sussex, 30th November 2007
I hope you get lots of feedback because you provide a first class service. The dispatch was very speedy and you have kept me fully informed throughout. The best online shopping service I have ever received. And a great stock as well! I wish your business well and will recommend you to lots of friends.
Geoff, Sussex, 28th November 2007
I am in complete and utter shock, what service, impeccable and I'll be back, my costume arrived after 3 days. It was more than I expected, you have been recommended to all of my friends, I don't know what to say except perfect....... keep it up....... just perfect. I am absolutely thrilled with the service.
Rhonda, Dublin in Eire, 15th November 2007
I would like to say the service has been top class, great customer service with fab staff (Sarah) giving friendly and accurate information. Fast delivery and good quality items. Couldn't want any more.
Laura, Stoke on Trent in Staffordshire, 26 October 2007
I just wanted to thank you for such a fast delivery and incredible service! My costume arrived this morning and I couldn't be happier with it! It fits perfectly and I will be sure to recommend you! Thanks again.
Amy, Stockport in Cheshire, 26 October 2007
Just a quick note to say thank you for getting this item out last min yesterday. I really appreciate it!! I received it early this morning and it looks great, the fit is perfect!
Ill recommend you to my friends for the future! :-)
It's not often there is good service these days and I found other companies I rang yesterday un interested in helping me so speaking to you was fantastic as you actually delivered a service that I would be happy to use again. That is a rarity these days...
Happy Halloween to you too!! Have a good one! Thanks Again!
Deborah, Leeds in Yorkshire, 26 October 2007
My Wizard costume arrived today. Just wanted to let you know, I'm really happy with it. Great quality and its lovely! I was delighted with how quickly my costume was delivered. Three days from ordering to delivery. Really great service. Thanks so much for all your help! I will definitely come back!
Gemma, Dublin, Ireland, 19th October 2007
Thankyou so much for my outfit!! its perfect!! cant wait to show it off round town now thanks!!!!xxxxxxxx
Kirstie, Swansea, South Wales, 17th October 2007
Iʼve been using their outfits for a few years now & they last & still look fabulous! Very Professional, personal service. I canʼt recommend Sparkling Strawberry highly enough!
Lynsey - Electric Dolls, London, 16th October 2007
I just wanted to thank you for getting in touch with me and to say once again what a fantastic service you provided.
I will definitely been placing an order with you again.
Rebecca, Halifax, West Yorkshire, 10th October 2007
Thank you very much! I have recieved the costume I'm really happy with it.
Harmony, Glastonbury, Somerset, 23rd September 2007
I have just recieved my order and my daughter is really pleased with it.
Thanks for an excellent service. I will definitely be recommending you to my family and friends.
Mary, Aintree, Liverpool, Merseyside, 21st September 2007
I don't have any questions but I would like to say thank you for your friendly service. When I rang to make an enquiry the person I spoke to was friendly, very helpful and rang back as promised. The items arrived very promptly and were a perfect fit. I would recommend you to anyone and we will certainly be visiting your site again in the near future. Many thanks for all your help.
Kathy, Malvern, Worcestershire, 1st September 2007
Thanks very much for my order. It was a great success and I really enjoyed being a bumble bee at the music festival. The costume had great feedback and I will certainly be coming to you guys for me next costume!
I loved the stock you have. I have a 1 year old child and am just starting to remember what it was like to dress for fun. Sparkling Strawberry helped me to remember what it was all about!
Michelle from Bristol in Avon, 28th August 2007
Thank you for your mail! The bikini arrived this morning, and I have to say, it is absolutely stunning! Can't wait to wear it on my hols next month!
Thank you for the supersonic despatch - with service like that, I'll be back in the very near future!
By all means! You provide a fantastic service (which is very refreshing these days) so you deserve it!
As Arnie would say - "I'll be back"!
Deena from Camberley in Surrey - 25th July 2007
I would like to take this opportunity to commend you on the fast delivery of the item, and the individual way in which I feel that you dealt with my order.
Shakira, Rhondda Cynon Taff, 9th August 2007
Just collected my order from the post office (Alice in Wonderland Leg Avenue costume) and I'm very impressed with the quality and value. It fits perfectly, I love it!
I'm having a fancy dress party in august, so will definatly be recommending you to anyone else who's stuck for ideas! Very quick delivery too! well done!
Kayleigh, Sheffield, 9th July 2007
Received the costume today and fits perfectly, thankyou ! The service provided from your company has been excellent and I am very happy =) ,
Look forward to buying from you in the future,
Many thanks
Joanne, Linconshire, 7th July 2007
I just wanted to thank you for your speedy delivery and to say that I really love my new fairy costume, I was worried that it might not look like the picture, but it does and it looks fab I can't wait to wear it at the festival I'm going to next weekend!!! ( let just pray the weather has improved by then or I'll be a very soggy fairy!!!) Thanks again guys.
Carol, Dorset, 6th July 2007
Thank you very much for your prompt response in dealing with this matter.
I would not hesitate in using your company again, or recommending you to others after the second to none customer service that your company gives.
People are often very wary about using internet shopping, I know I am and your excellent service put me at ease immediately.
Jules, Kent, 4th July 3007
I just wanted to say that both myself and my friend Nina have ordered from your site and found you so helpful and friendly.
This was highlighted by the fact that we had to order a couple of items that you didn't stock from another site and they have been extremely unprofessional, bordering on rude.
People are quick to criticise bad service so I wanted to say thank you and keep up the good work.
We'll definitely be using Sparkling Strawberry again and recommending it to our friends.
Julie, London, 26th June 2007
Just wanted to say a BIG THANK YOU for all of your help. The service was fantastic and you tried everything possible to help out when a problem which was out of your control was encountered.
I am normally very cautious of buying off of the internet and you have completly restored my faith in humanity!
Thank you once again.
Caroline, Cornwall, 26th June 2007
Hi there! GREAT! Thanks so much for your help! I will order the small right now and post the large back to you tomorrow morning with my details for refund. .... Thanks again- the dress is smashing and looks great! I will definitely recommend your shop to my friends etc.....
Thanks sooooo much! the small fits like a dream!xx
Linsey, Fife, 26th June 2007
Hi, Just to let you know the parcel arrived today, the outfits fit great, thank you for getting them to us so quickly! Cheers,
Siân, Hertfordshire, 26th June 2007
Just a big thank you for the medusa costume and all your help, patience and the time you gave me. Kindest Regards
Ken & Averil, Stevenage, 23rd June 2007
Hi, many thanks for my order, I have just received them less than 24 hours of order being placed, excellant, I would certainly use you again and will recommend you to all I know. Again many thanks..
Tricia, Lancashire, 13th June 2007
Thanks for your great service & help throughout all of my orders. I received my shoes Saturday morning & they are fabulous & great.
Lisa, Stevenage, 1st June 2007
Hi, Just wanted to say thank you so much for my son's pirate costume, can you believe it, we received it today!! My son is so pleased with the quality of the costume and how quick it came, whereas I am so pleased with the constant correspondence from yourselves, this is very reassuring when ordering off of the net and especially when spending a lot of money. So our heartfelt thanks to all the team and to let you know we will be hanging onto your details and hope to order again another time. Best wishes and many thanks. You are more than welcome to use my comments as feedback, we have already been telling anyone who will listen how pleased we are, its always good to get good comments, people are always so quick to moan and not compliment when they get a good service, glad we made your day, many thanks once again.
Deb, Luton 30th May 2007
Many thanks for the speedy service, the parcel arrived this morning. I will be ordering again soon.
Vikki, Wiltshire, 25th May 2007
Hello to all at sparkling strawberry, thanks every so much, that was fast service!!! Me and the girlfriend can't thank you enough!!! Regular customers from now on!!!! Thanks Again.
Graham, Wirral, 15th May 2007
You offer such a great service which sadly seems to be the exception to the rule these days...
it's such a delight when things arrive on time and in perfect condition etc.
I might even be placing some more orders soon, I can't resist the underwear section any longer!
Rebecca, Surrey, 14th May 2007
Thank you again for being so kind and understanding as well as being very efficient. (extremely quick despatch!)
Of course you can put my comments on your feedback section. I would happily recommend your shop to anyone. (I wish all online shops are like you!)
Looking forward to having my new dress soon.
Also I would like to let you know that I received the delivery for my previous order this morning. They are very nice.
Mie, London, 9th May 2007
Hello Sarah, we thought that we would e-mail you to say how pleased we are at the quality of your products and how prompt they were at arriving.
We are already looking at your catalogue and will be most definitely ordering again from you.
Lisa and Rob, Devon, 5th May 2007
RE: The Fun & Fantasy Newsletter - first edition.
I think your newsletter is as fab as your website. Congratulations on your company's progression. It's well deserved.
I have shown all my friends your site and many have made purchases. We're now in competition for the 'sexiest strawberry' outfit!
Annalise, Lancashire, 3rd May 2007
Thank you so much, this has just arrived at my office, I am thrilled.
Thanks for such a great service by the way, the stuff on your website is fab.
My friend will be ordering a pirate outfit from you I think; so another satisfied customer!
Rebecca, Surrey, 2nd May 2007
Hi, just to say a big thanks for changing our dorothy costume at such short notice we had a great night, both looked fab, lots of attention. Thanks again.
Joanne & Linda, Cheshire, 16th April 2007
I'm already looking for my next outfit! I used to be an underwear model so have worn quite a few outfits, the ones you offer are top range.
Thanks for your help. I am incredibly impressed by your service and will definately recomend you to my friends.
I look forward to buying from you again... you're firmly stored in my 'favourites'
Annalise, Lancashire, 5th April 2007
Thank you so much for doing that, I am so grateful. I don't think I have ever ordered something from such a nice person.
Thanks very much again and I'm sure I will be ordering something else as I'm getting married this years and need hen night outfits for that as well!
I love your website and have had my eye on one of the referee outfits which we are thinking about for my hen weekend, there are 10 of us going to Spain. Thanks again for all your help.
Charlotte, Hampshire, 5th April 2007
I would like to say thanks for the superfast delivery on my order for the pirate stockings.
I bought them to suprise my husband on our year anniversary, and as I am 7 and a half months pregnant so I knew that the stockings would fit me! I have lined up a few of your outfits for after I give birth to really suprise hubby!
So just wanted to take the time to tell you what a fabulous website you have and I cant wait to order more! I look forward to ordering more of your fabulous range soon!
It is so nice to have some personal contact with a company rather than an automated system. Thanks Again
Emma, Lincolnshire, 4th April 2007
Received costume today and it looks fab. Thanks for the great service, I'll defiantly be buying again and recommending your site to my friends.
Cheryl, Hampshire, 14th March 2007
Thank you so much for organising our delivery. We loved the quality of the items.
We have passed on your website details to quite a few people over the weekend.
We hope this brings you more business. We will come back to you as often as we can.
Live & Loud - Kent / Surrey 12th March 2007
Just to let you know we won best dressed at the lost vaguness valentines massacre! That's for the pirate gear.
Please do use my comments - from one very happy customer!!
Nina, Somerset, 27 February 2007
Thanks for the rapid delivery, excellent comms and good looking kit that has been recieved today, where you lead, others should follow!! As someone once said "I'll be back" Thanks again for the excellent service.
Best regards
Clive, Suffolk, 23rd february 2007
The angel costume was fantastic. I managed to get a big pair of wings to go with it! Thanks again. Would def buy again.
Claire, Co. Antrim, 21st February 2007
Many thanks. The costume arrived today and is brilliant. Excellent service and I would definately buy from you again in the future.
Kind regards
Lisa, Oxfordshire, 20th February 2007
Thankyou for all your help. Your service has been outstanding, especially Sarah, who worked Extra Hard to help me and my friends get exactly what we wanted.
THANKYOU. Kind Regards
Heather, Yorkshire, 14th february 2007
Just had to e-mail and say how very impressed I was yet again by the prompt and efficent service of this site !!
I ordered a dress Wednesday morning and the dress arrived Thursday morning!!
What I loved is the way I was kept informed of the stage my order was at each step of the way.
Not only do the clothes look great but they're fantastic value for money !
I have ordered here twice now and look forward to ordering lots lots more !!!
Regards and totally delighted
Mandy, Glasgow, 6th February 2007
Hi Sarah, The outfit arrived before 9 so that was great! It was a bit big so I whipped out the sewing machine and took it in - the whole outfit looked great. I will send a pic when we have uploaded them!
Thank you so much for your help and getting this to me so quickly - I had a fab party - still recovering!
Best wishes
Sam, Cheshire, 5th February 2007
Recieved the wings today. Beautiful !!! Thanks for all your help, will def use your comapny again in the future.
Shelley, 25th January 2007
Thank you so very much for your fast and efficient services – All items I purchased were gorgeous, well packaged and very speedy on delivery!
I particularly found you helpful when I sent my measurements to you and noted the garments I wanted and asked for advice to see if they’d fit me.
Everything was perfect! Thanks so much, can’t wait to get some more lovely clothes!
Mel, Hemel Hempstead, 9th January 2007
They arrived really fast, thankyou! Already recommended a friend and she's in love with the fairytale costumes...
Thanks lots!
Natalie, Cleveland, 4th January 2007
I would like to thank you for all the effort you went to and hope to purchase other outfits in the future. Thanks again
Linda, Lancashire, 3rd january 2007 I received my order this morning and am absolutely delighted. I will be showing off my new petticoat on New Years Eve!
Excellent item and service, Many Thanks,
Louise, Newport, 28th December 2006
I love your website store, the clothes are amazing. I have bought a lot and will definately buy more!
Candice, 28th December 2006
I just wanted to let you know that my daughter rang me this evening to say how pleased she was with the outfit. She said it was of good quality and looked exactly as the picture.
On a personal note I would just like to thank you very much for your excellent customer service. Your reassurance was much appreciated and I would not hesitate to recommend and/or buy through your website again.
Many thanks and a Happy Prosperous New Year.
Sue, Middlesex, 27th December 2006
Thank you so much for sending the costume so promptly. It fits like a dream and I am looking forward to my pantomime fancy dress night out.
Jane, Lancashire, 17 December 2006
Just a note to say thanks for your assistance during my purchase. It arrived just as you said. You've definitely made on line shopping that little more personal with excellent customer service. Will definitely be having festive fun and fantasies, cant wait to make my next purchase.
Patrick, Lancashire, 15th December 2006
Just wanted to say how impressed I was with the service you give.
The fairy wings I ordered were beautiful and of a high quality but even more impressive was how well you kept me informed of how my order was progressing. An excellent service and would shop with you again. Thank You.
Tracy, Gwent, 14th December 2006
Just thought i'd let you know I received my Santas sweetie costume and jingle bell stockings.
I am absolutely thrilled to bits with them, and the quality is superb.
I will definately be recommending you to my friends.
Thank you sooo much. Have a fab xmas.
Marilyn, Cardiff, 9th December 06
Thank you so much! I’ve never had such service from a company that was so efficient!
I know, I’m really pleased with my purchases – thanks again and well done on your fast and helpful service!
Look forward to buying again from you soon! Mel, Hertfordshire, 7th December 2006
Just a quick note to say thank you for dispatching my order it arrived at work today and may I say I was a little worried about the fit as I'm a 16-18 sized woman but this is just a big thanks to say that it fits fantastic doesn't show off the bad lumps and bumps just the good ones!!!!!! again thanks and I'm glad I was given the web address from a friend. I will be ordering a lot more from the company.
Nichola, Newcastle upon Tyne, 29th November 2006
Thank you so much, my santa outfit is gorgous & I have recommended this site to my friends because of the fast delivery & excellent quality & fit of the outfits - thank you for making my hen night so special!
Vicki, Sunderland, 20th November 2006
Dress arrived on time on Friday and is absolutely fantastic - our lass came out wearing it and the crowd went wild!
Brilliant... We will be back for more soon...
Very best regards
Chris, Lorraine & the Phantasia Leisure team!, 25th September 2006
Thank you very much, I recieved the outfit today and have just ordered another, which should hopefully arrive Saturday afternoon. The outfits are for Saturday night (hen doo), we're cutting it fine due to complications with another company. The gentlemen who I have spoken to on the phone has been more than helpful and I am very pleased with your service. It is also refreshing to have a contact number and a next day delivery option as other internet sites do not! Thanks again. PS. also very please with the outfit and its quality.
Rachel, 31st August 2006
I would like to say thank you for you excellent customer service and a very prompt delivery. I ordered my snow white outfit yesterday and it was here before 10am this morning. The dress is brilliant!! Be sure to use you again and a few of my friends have already made purchases. Thanks for all your help and assistance. Ashlea, 22nd August 2006
What a completely fantastic wig! I put it on at once and haven't laughed as much for ages. It is totally fab and perfect for my carnival costume. May daughter also loves it, and is at the moment dancing around wearing it! The dog however is completely freaked out.
Rhian in Wiltshire, 14th June 2006
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