Christmas and New Year Arrangements

 

Last posting dates for delivery by Christmas within the UK


(Orders must be placed by 2pm Mon - Fri to be posted on the same day)

  • Royal Mail Second Class (“Standard UK Post”)  --  Friday 18th December (this service is not guaranteed and is not trackable).
  • Royal Mail Tracked 48  --  Monday 21st December (This service is trackable but is not guaranteed).
  • Royal Mail Tracked 24  --  Tuesday 22nd December (This service is trackable but is not guaranteed).
  • Royal Mail Special Delivery  --  Wednesday 23rd December (This service is trackable but is not guaranteed).
  • Parcelforce AM  --  Wednesday 23rd December (This service is trackable but is not guaranteed).
  • Parcelforce 24  --  Wednesday 23rd December (This service is trackable but is not guaranteed).

 

We strongly recommend that if you need your order by a particular date in December then you select either Royal Mail Special Delivery, Royal Mail Tracked Next Day or Parcelforce for next working day delivery in the UK.

For further details of Royal Mail last posting dates and Christmas delivery arrangements, click here.

For Parcelforce last posting dates, click here.

Please note that extended delivery timescales apply to certain outlying postcodes. See our Postage and Delivery page for details

 

*** Please note, the Royal Mail are currently experiencing delays ***

They say: "We're working hard to meet our usual delivery aims.  If we can't - because of the continued effects of Coronavirus on our people and ways of working - we'll deliver as soon as possible.  Between now and Christmas we're delivering parcels up to 9pm, and you may get two deliveries in one day.  Sorry for any inconvenience."

*** Please allow extra time for delivery, and be assured your order is on its way. ***


Christmas and New Year opening times and arrangements

  • Our last posting day before Christmas is Wednesday 23rd December. Your order will need to be placed by 2pm.
  • No orders will be posted between Thursday 24th and Monday 28th December inclusive.
  • Orders received between 2pm on Wednesday 23rd and 2pm on Tuesday 29th December will be posted on Tuesday 29th December.
  • Our office will close at 5pm on Wednesday 23rd and will be closed as usual at weekends and public holidays during this period including Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day. Otherwise our office will be open from 9.30am to 5.00pm, i.e. our office will be open on 29th and 30th December.
  • Please note that orders must be placed no later than 2pm to enable us to dispatch them on the same working day.


Last posting date for delivery by New Year's Eve within the UK

  • The last posting date for UK delivery by New Years Eve is Wednesday 30th December. Your order will need to be placed by 2pm.
  • If you place your order after 2pm on Wednesday 23rd December and you need your order delivered by New Year's Eve then you must select either Royal Mail Special Delivery or Royal Mail Tracked 24 at checkout.
  • Please note that extended delivery timescales apply to certain outlying postcodes. See our Postage and Delivery page for details.


Extended returns period for Christmas gifts

  • Applies to orders placed in December 2020.
  • You have until Saturday 9th January 2021 to notify/request a return for exchange or refund.
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